Field dossier · from the corpus
Service robot
0predicted collisions
Where this field is predicted to collide
No open collisions on this field in the current run.
Most cited work
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
Developing and validating a service robot integration willingness scale
Service robot implementation: a theoretical framework and research agenda
Preference for robot service or human service in hotels? Impacts of the COVID-19 pandemic
Service robots in hotels: understanding the service quality perceptions of human-robot interaction
To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?